A
American Customer Satisfaction Index (ACSI)
(USA) (03.06.1999)
The American Customer Satisfaction Index (ACSI) is an economic indicator
that measures customer satisfaction. In the ACSI, customer’s evaluations
of quality are based on actual experiences with the goods and services
being measured. These goods and services are purchased in the United States
and produced by both domestic and foreign firms that have substantial U.S.
market shares. The first ACSI was released in October 1994. Since then
it has been released quarterly with one or two of the measured seven economic
sectors updated each quarter.
American Productivity & Quality Center
(APQC) (USA) (03.06.1999)
The American Productivity & Quality Center (APQC) helps enterprises
manage change, improve processes, leverage knowledge, and increase performance
by becoming more agile, creative, and competitive. These pursuits require
high-quality information, strategies, skills, knowledge, experience, contacts,
and best practices. We provide them. Hundreds of leading enterprises rely
on us for access to best practices, research services, benchmarking studies,
networking, education programs, publications, events and more--enabling
companies to break out of conventional thinking and excel with best practices.
American Society for Quality (ASQ) (USA)
(03.06.1999)
Our Web site introduces you to many topics in About Quality. Learn
the details of our organization’s background and structure in About ASQ.
Standards and Certification provides information on the ISO 9000 and ISO
14000 standards, QS-9000 requirements, and ASQ certification programs.
ASQ Products lets you order from our online catalog or register for Education
courses and Conferences. Search our new on-line directory, the Virtual
Quality Network, for products and services for quality and continuous improvement.
Our Calendar lets you view up coming ASQ events by occasion or topic.
Want to browse further? You can Search for a specific subject by clicking
the header bar on each page.
American Society for Quality
- Quality Information Center (QIC) (USA) (03.06.1999)
The Quality Information Center is a member information service offering
access to the quality-related resources of ASQ through research of Quality
InfoSearch and a supporting research library, referral to subject matter
experts for technical assistance, customized research, and document delivery
services. Services are available to non-members for a fee. Contact the
Quality Information Center by phone at 800-248-1946 or 1-414-272-8575 ext.
8693, by fax at 1-414-765-8660, by e-mail to the QIC,
or by mail at QIC, ASQ, P.O. Box 3005, Milwaukee, WI 53201-3005.
American Society of Quality - Quality Management Division
American Statistical Association (ASA)
(USA) (03.06.1999)
The American Statistical Association (ASA) is a scientific and educational
society founded in 1839 with the following mission: To promote excellence
in the application of statistical science across the wealth of human endeavor.
Awards der (ASA):
(USA) (03.06.1999)
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Edward C. Bryant Scholarship Trust Fund,
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Gertrude Cox Scholarship,
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Statistics in Chemistry Award,
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Deming Lecturer Award,
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Founders Awards,
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Outstanding Statistical Application Award,
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Wilks Memorial Award,
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W. J. Youden Award in Interlaboratory Testing,
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COPSS Awards
Amstat News
(published monthly by the ASA, USA) (03.06.1999)
Amstat News is the monthly membership magazine of ASA, containing news
and notices of the ASA, its chapters, its sections, and its members. Other
features include letters to the editor, announcements, calendars of upcoming
meetings, instructions and forms for submitting abstracts to ASA meetings,
and notices of employment opportunities in statistics.
Army Performance Improvement
Criteria (APIC) (USA) (03.06.1999)
The Army Performance Improvement Criteria are used for the Army Communities
Of Excellence (ACOE) Award. They are adopted from the Malcolm Baldrige
National Quality Award. Taken together, these categories provide a solid
framework for integrating each organization's overall customer and operational
performance requirements.
ARDEC Home Page (USA) (03.06.1999)
Total Quality Management at the U.S. Army
Army Communities Of
Excellence (ACOE) Award (USA) (03.06.1999)
The ACOE is a process directed by the Chief of Staff of the Army. It's
purpose is to provide excellent customer service within excellent facilities
in an excellent environment for soldiers, civilians and their families
throughout America's Army. The ACOE adopted the Malcolm Baldrige National
Quality Award Criteria for this year's competition.
Australian Management Topics Home Page ... Hard Copy Interactive
B
Biostatistics Virtual
Library (hostet by the Department
of Biostatistics and the University
of Washington) (03.06.1999)
Biostatistics is a subdiscipline of Statistics which focuses on statistical
support for the areas of medicine, environmental science, public health,
and related fields. Practioners span the range from the very applied to
the very theoretical. The information which is useful to the biostatistician
spans the range from that needed by a general statistician, to more subject-specific
scientific details, to ordinary information that will improve communication
between the biostatistician and other scientists and researchers.
C
Computational Statistics
(hosted by Center for Computational Statistics, Institut
für Statistik und Ökonometrie,
Wirtschaftswissenschaftliche
Fakultät, Humboldt-Universität
zu Berlin, Germany)
Computational Statistics (CompStat) is an international journal which
promotes the publication of applications and methodological research in
the field of Computational Statistics. The focus of papers in CompStat
on the contribution to and influence of computing on Statistics and vice
versa. The journal provides a forum for computer scientists, mathematicians,
and statisticians in a variety of fields of statistics such as biometrics,
econometrics, data analysis, graphics, simulation, algorithms, knowledge
based systems, and Bayesian computing. CompStat publishes hardware, software
plus package reports as well as book reviews.
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CQI - Continous Quality Improvement
Projekte, Beteiligte, Software und Anleitungen zum CQI.
E
-
EFQM - European Foundation for Quality Management
(03.06.1999)
-
EFQM Excellence Model
(03.06.1999)
-
EFQM - Glossary of Terms
(03.06.1999)
-
EQA - European Quality Award
(03.06.1999)
-
EuroQual (03.06.1999)
-
The Source for Information on European Quality - EuroQual is an interactive
network of on-line databases containing information on a variety of quality
subjects. Not only can you use EuroQual to search for the information you
need, you can also add information on many different topics to our databases
for others to see. Providing information on your courses, training guides,
publications, etc. will give you exposure throughout Europe and the world.
If you have not yet registered with EuroQual, do so now. It is free and
it gives you access to the majority of the site. More importantly it will
allow you to submit information to our databases.
-
-
G
-
-
Globally Accessible Statistical
Procedures - Initiative (GASP) (03.06.1999)
The newly implemented initiative GASP (Globally Accessible Statistical
Procedures) has been developed as a primary listing of dynamic statistical
procedures that are available on the WWW. Examples of both CGI and Java
approaches for statistical procedures are given on the GASP homepage. The
full capabilities of GASP are best illustrated by means of the examples
of the CGI and Java approaches.
I
Institute
for Quality Assurance (IQA), London (03.06.1999)
IQA promotes the education, training, qualification and professional
development of those who regard quality as an essential aspect of their
working life, and is a leading body for the advancement of quality practices.
International
Association of Statistics Education (IASE) (hosted by Department
of Statistics at North Carolina State
University (NCSU), USA) (03.06.1999)
Membership Information, Newsletters, Conferences, and more
InterStat (a completely
elctronic statistics journal at the Internet, USA) (03.06.1999)
InterStat is the name given to the location on the Internet where one
can publish or read about any aspect of statistical research or innovative
method. Articles are submitted to the editor whose interests are closest
to those of the article. Once accepted, the articles abstract is made available
for viewing. From the abstract one can read or download the article or
any comments written about it. The articles are in Portable Document Format
(. pdf) and/or in Postscript (.ps) format.
IQA
- Institute of Quality Assurance, London (03.06.1999)
J
Journal of
Agricultural, Biological, and Environmental Statistics (journal jointly
quarterly published by the ASA with the International Biometric Society,
USA) (03.06.1999)
This applied journal presents articles on the use of statistical methods
in the agricultural sciences, the biological sciences, including biotechnology,
and the environmental sciences, including those dealing with natural resources.
Issued quarterly in March, June, September, and December, JABES will be
of immediate and practical value to applied researchers and statistical
consultants in these fields.
Journal of
Business & Economic Statistics (journal quarterly published by
the ASA, USA) (03.06.1999)
This quarterly journal publishes articles dealing with a broad range
of applied problems in business and economic statistics. Each issue contains
articles on applications that researchers and policy makers in industry,
government, and academia find immediately useful. Published in January,
April, July, and October. Established 1983.
Journal of
Computational and Graphical Statistics (journal jointly published by
ASA with the Institute of Mathematical
Statistics at UCLA and the Interface
Foundation of North America, USA) (03.06.1999)
The purpose of JCGS is to improve and extend the use of computational
and graphical methods in statistics and data analysis. Established in 1992,
this journal contains cutting-edge research, data, surveys, and more on
numerical graphical displays and methods, and perception. Articles are
written for readers who have a strong background in statistics but are
not necessarily experts in computing. Published in March, June, September,
and December.
Journal of Educational
and Behavioral Statistics (published quarterly by the AERA
and the ASA and hosted by the Department
of Statistics at University of California
Los Angeles (UCLA), USA) (03.06.1999)
The Journal of Educational and Behavioral Statistics (JEBS) (ISSN 1076-9986)
is published quarterly (spring, summer, fall, winter) by the American Educational
Research Association (AERA) and the American Statistical Association (ASA).
JEBS provides an outlet for papers that develop original statistical
methods useful for the applied statistician working in educational or behavioral
research. Typical papers will present new methods of analysis. In addition,
critical reviews of current practice, tutorial presentations of less well
known methods, or novel applications of already known methods, will be
published. Papers discussing statistical techniques without specific educational
or behavorial interest will have lower priority, as will papers consisting
mainly of Monte Carlo calculations evaluating existing techniques or practices.
Papers that present empirical results about teaching are generally not
acceptable.
Journal of Multivariate
Analysis (published monthly (except March, June, September, and December)
by Academic Press,
6277 Sea Harbor Drive, Orlando, Florida 32887-4900, USA) (03.06.1999)
A central medium for the publication of important research in the general
area of multivariate analysis, the Journal of Multivariate Analysis presents
articles on fundamental theoretical aspects of the field as well as on
other aspects concerned with significant applications of new theoretical
methods. Although articles addressing univariate analysis are considered
for publication, particular attention is given to papers that discuss problems
concerned with more than one variable.
In addition to helping to stimulate research in multivariate analysis,
the journal aims to bring about interactions among mathematical statisticians,
probabilists, and scientists in other disciplines broadly interested in
the area.
Journal of Quality
Technology (quarterly journal by ASQ, USA) (03.06.1999)
ASQ's quarterly journal of methods, applications, and related topics
is a leading contributor to the field to quality technology. New statistical
and mathematical techniques are described, and instructive examples of
practical applications are given.
Journal of Statistical Computation
and Simulation (USA) (03.06.1999)
The Journal of Statistical Computation and Simulation publishes significant
and original work in areas of statistics which are related to or
dependent upon the computer. Fields covered include computer algorithms
related to probability or statistics, studies in statistical Inference
by means of simulation techniques, and implementation of interactive statistical
systems. Manuscripts or review items should be sent to the Editor, not
to the Publisher.
Journal of Statistical
Software (hosted by the Department
of Statistics at University of California
Los Angeles (UCLA), USA) (03.06.1999)
Journal of
Statistics Education (published three times a year by the ASA, USA)
(03.06.1999) oder
Journal of Statistics
Education (hosted by Department
of Statistics at North Carolina State
University (NCSU), USA) (03.06.1999)
The Journal of Statistics Education disseminates knowledge for the
improvement of statistics education at all levels, including primary, secondary,
post-secondary, postgraduate, continuing, and workplace education. It is
distributed electronically and, in accord with its broad focus, publishes
contributions that enhance the exchange of a diversity of interesting and
useful information among educators, practitioners, and researchers around
the world. The intended audience includes anyone who teaches statistics,
as well as those interested in research on statistical and probabilistic
reasoning. All submissions are rigorously refereed using a double-blind
peer review process.
Journal of
the American Statistical Association (published quarterly by the ASA,
USA) (03.06.1999)
Established in 1888 and published quarterly in March, June, September,
and December, the Journal of the American Statistical Association (JASA)
has long been considered the premier journal of statistical science. Articles
focus on statistical applications, theory, and methods in economic, social,
physical, engineering, and health sciences and on new methods of statistical
education. Important books contributing to statistical advancement are
reviewed in JASA
M
Malcolm
Baldrige National Quality Award (MBNQA) (by ASQ, USA) (03.06.1999)
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Malcolm Baldrige National Quality
Award (MBNQA) (by NIST, USA) (03.06.1999)
MBNQA (s. Malcolm
Baldrige National Quality Award (MBNQA) )
P
President's Quality Award
Program (USA)
The President's Quality Award Program is administered by the Federal
Quality Institute. The Program was created in 1988, and includes two awards:
the Presidential Award for Quality (PQA) and the Quality Improvement Prototype
Award (QIP). Both are awarded on an annual basis to federal organizations.
Presidential Award for
Quality (PAQ) (USA)
The Presidential Award for Quality and the Quality Improvement Prototype
Award are designed for organizations that have mature quality management
efforts, well-advanced in the quality transformation process. Winners of
both awards provide excellent models of quality management systems that
produce impressive results. The Presidential Award is reserved for the
best of these outstanding organizations.
Applicants for both awards must be part of the Executive Branch of
the federal government, and have at least 100 federal employees. The Presidential
Award may be given to as many as 2 organizations each year. The QIP Award
may be given to as many as 6 organizations each year.
The PAQ is the federal government's equivalent to the private sector's
Malcolm Baldrige National Quality Award.
Q
QS-9000 FAQ
(by ASQ, USA) (03.06.1999)
QS-9000
Worldwide Certified Company Directory (by ASQ, USA) (03.06.1999)
To our QS-9000 subscribers and visitors: ASQ is in the process of upgrading
our hardware and software to improve service to our customers and we expect
to have our new network in place by the end of the year. There may be an
occasional interruption in service. If you have any questions or concerns
please call ASQ at 800-248-1946 or send an e-mail to qs9000@asq.org.
Your patience is appreciated.
Quality Engineering
(quarterly journal by ASQ, co-published with Marcel Dekker, Inc., USA)
(03.06.1999)
This quarterly journal is a forum for the exchange of quality problem-solving
stories and results. Articles provide in-depth examples concerning technical
applications to the manufacturing process. Inspection and test equipment
is examined in each issue. Quality Engineering is co-published with Marcel
Dekker, Inc.
Quality Improvement Prototype
Award (QIP) (USA)
The Presidential Award for Quality and the Quality Improvement Prototype
Award are designed for organizations that have mature quality management
efforts, well-advanced in the quality transformation process. Winners of
both awards provide excellent models of quality management systems that
produce impressive results. The Presidential Award is reserved for the
best of these outstanding organizations.
Applicants for both awards must be part of the Executive Branch of
the federal government, and have at least 100 federal employees. The Presidential
Award may be given to as many as 2 organizations each year. The QIP Award
may be given to as many as 6 organizations each year.
Quality Management
Journal (quarterly journal by ASQ, USA) (03.06.1999)
The Quality Management Journal is seeking high-quality research articles
which are of interest to both academia and industry. The QMJ is a peer-reviewed
journal published quarterly by the American Society for Quality Control
since 1993. The mission of the journal is to publish significant research
which is relevant to quality management practice and to provide a forum
for discussion of such research for both academics and practitioners.
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Quality Management Principles (QMP)
(03.06.1999)
-
-
Qualitätsmanagement unter einem D,A,CH
(German, Austrian and Swiss Quality Management)
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Datenbank mit Informationen über Organisationen und Aktivitäten,
die sich mit den Themen Qualität, ISO 9000ff, TQM oder Umweltmanagement
im deutschsprachigen Raum befassen.
-
Quality Network
-
Server mit dem Thema Qualität, geordnet nach den Gebieten QM, ISO
9000, Umweltmanagement und Sicherheitsmanagement. Zu jedem dieser Gebiete
sind detaillierte Informationen vorhanden, bspw. Dokumentationen, Quellen
im Internet oder Trainings- und Beratungsmöglichkeiten.
-
Quality Online
-
Online-Version der Zeitschrift 'Quality Magazine'. Die Artikel sind nach
Ausgaben oder Kategorien geordnet verfügbar. Im Leser-Forum, das wiederum
in Kategorien aufgeteilt ist, können qualitätsbezogene Meinungen,
Fragen, Dienste oder sonstiges veröffentlicht werden.
-
Quality Progress (magazine
by ASQ, USA) (03.06.1999)
Quality Progress magazine reaches more than 240,000 readers each month.
With timely information about quality principles, tools, and techniques,
Quality Progress seeks to stimulate action. Eighty percent of its articles
are written by quality professionals.
-
Quality Resources Online
-
Äußerst umfangreiche Liste von Online-Ressourcen, die sich mit
Qualität in den verschiedensten Bereichen befassen.
R
Research & Development
Organization of the Year Award (R & D Award) (USA) (03.06.1999)
The Research & Development Organization of the Year Award is administered
by the Department of Army to recognize and reward Army R&D organizations
(Centers and Laboratories) conducting the best program during the fiscal
year in enhancing the capabilities and readiness of operational forces.
There are potentially two levels of recognition. Top honors receive the
R&D Organization of the Year title, while other Centers or Laboratories
demonstrating particularly noteworthy programs and accomplishments may
be recognized as Centers of Excellence.
S
Software Quality
Professional (journal published quarterly by ASQ, USA) (03.06.1999)
Focusing on the practical needs of professionals including engineers
and managers, this journal will provide readers with information that will
contribute to their personal development and success in the field of software
quality. .
Statistics
Glossary v1.1 (by Valerie J. Easton and John H. McColl; USA) (03.06.1999)
StatLib (hosted by the Department
of Statistics at Carnegie Mellon University,
USA) (03.06.1999)
Welcome to StatLib, a system for distributing statistical software,
datasets, and information by electronic mail, FTP and WWW. StatLib started
out as an e-mail service and some of the organization still reflects that
heritage. We hope that this document will give you sufficient guidance
to navigate through the archives. For your convenience there are several
sites around the world which serve as full
or partial mirrors to
StatLib.
Statistics (hosted
by the Department of Statistics
and the University of Florida) (03.06.1999)
Sehr umfangreiche Sammlung von Links: zu Departments, Divisions and
Schools of Statistics; zu Statistical Research Groups, Institutes, and
Associations; zu Statistical Services; zu Statistical Archives and Resources;
zu Statistical Software Vendors and Software FAQs; zu Statistical Journals;
zu Mailing List Archives; zu Statistics Related News Groups und zu Related
Fields.
T
Technometrics
(hosted by ASA) (journal jointly quarterly published by ASA with the ASQ,
USA) (03.06.1999)
This quarterly journal contributes to the development and use of statistical
methods in the physical, chemical, and engineering sciences with an emphasis
on the application of statistical concepts and methods to problems that
occur in these fields. Established 1959. Published in February, May, August,
and November.
oder
Technometrics
(hosted by (ASQ) (journal published quarterly by the ASQ and the ASA, USA)
(03.06.1999)
-
Statistical methods for the physical, chemical, and engineering sciences
is the focus of this quarterly journal. Articles describe new techniques
and applications for research, development, design, and performance improvement.
-
The American
Statistician (journal published quarterly by the ASA, USA) (03.06.1999)
This quarterly journal provides timely general-interest articles addressing
current national and international statistical problems and programs, public
policy matters of direct interest to the statistical profession, and the
teaching of statistics. The journal is organized into the following sections:
Statistical Practice, General, Teacher's Corner, Statistical Computing
and Graphics, Reviews of Books and Teaching Materials, and Letters.
The Internet Statistical Textbook
(03.06.1999)
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TQM-Server Uni
Michigan
Glenn Mazur's Seiten über TQM. Er bietet einen Kurs über
TQM an und hat die dafür notwendigen Hausaufgaben und Bücher
sowie ein Glossar online verfügbar gemacht.
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V
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Virtual Quality Network (by ASQ; USA)
(03.06.1999)
The VQN is the latest addition to our on-line quality resources: a
worldwide directory to help you locate information on goods or services
in your quest to improve your quality and continuous improvement programs.
What this means for our visitors is a resource you can turn to seven days
a week. What this means to the organizations in the directory is that your
products or services are available 12 months a year.
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Vlaams Centrum voor Kwaliteitszorg (VCK)
Het Vlaams Centrum voor Kwaliteitszorg is de coördinerende koepelorganisatie
voor Kwaliteitszorg in Vlaanderen. Het Vlaams Centrum voor Kwaliteitszorg
is lid van EFQM (European Foundation for Quality) en EOQ (European Organisation
for Quality). De directeur van het Vlaams Centrum voor Kwaliteitszorg is
lid van de Executive van EOQ. kwaliteitssymbool met Europese uitstraling.
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