Carsten Pertuch's Links zur Qualität

Qualitätsmanagement   -   Quality Management

Qualitätsmanagement   -   Quality Management

A   B   C   D   E   F   G   H   I   J   K   L   M   N   O   P   Q   R  S   T   U  V   W   X   Y   Z


American Customer Satisfaction Index (ACSI) (USA) (03.06.1999) 
The American Customer Satisfaction Index (ACSI) is an economic indicator that measures customer satisfaction. In the ACSI, customer’s evaluations of quality are based on actual experiences with the goods and services being measured. These goods and services are purchased in the United States and produced by both domestic and foreign firms that have substantial U.S. market shares. The first ACSI was released in October 1994. Since then it has been released quarterly with one or two of the measured seven economic sectors updated each quarter.
American Productivity & Quality Center (APQC) (USA) (03.06.1999) 
The American Productivity & Quality Center (APQC) helps enterprises manage change, improve processes, leverage knowledge, and increase performance by becoming more agile, creative, and competitive. These pursuits require high-quality information, strategies, skills, knowledge, experience, contacts, and best practices. We provide them. Hundreds of leading enterprises rely on us for access to best practices, research services, benchmarking studies, networking, education programs, publications, events and more--enabling companies to break out of conventional thinking and excel with best practices.
American Society for Quality (ASQ) (USA) (03.06.1999) 
Our Web site introduces you to many topics in About Quality. Learn the details of our organization’s background and structure in About ASQ. Standards and Certification provides information on the ISO 9000 and ISO 14000 standards, QS-9000 requirements, and ASQ certification programs. ASQ Products lets you order from our online catalog or register for Education courses and Conferences.  Search our new on-line directory, the Virtual Quality Network, for products and services for quality and continuous improvement. 
Our Calendar lets you view up coming ASQ events by occasion or topic. Want to browse further? You can Search for a specific subject by clicking the header bar on each page. 
American Society for Quality - Quality Information Center (QIC) (USA) (03.06.1999) 
The Quality Information Center is a member information service offering access to the quality-related resources of ASQ through research of Quality InfoSearch and a supporting research library, referral to subject matter experts for technical assistance, customized research, and document delivery services. Services are available to non-members for a fee. Contact the Quality Information Center by phone at 800-248-1946 or 1-414-272-8575 ext. 8693, by fax at 1-414-765-8660, by e-mail to the QIC, or by mail at QIC, ASQ, P.O. Box 3005, Milwaukee, WI 53201-3005.
American Society of Quality - Quality Management Division 
American Statistical Association (ASA) (USA) (03.06.1999) 
The American Statistical Association (ASA) is a scientific and educational society founded in 1839 with the following mission: To promote excellence in the application of statistical science across the wealth of human endeavor. 
Awards der (ASA): (USA) (03.06.1999) 
  • Edward C. Bryant Scholarship Trust Fund,
  • Gertrude Cox Scholarship,
  • Statistics in Chemistry Award,
  • Deming Lecturer Award,
  • Founders Awards,
  • Outstanding Statistical Application Award,
  • Wilks Memorial Award,
  • W. J. Youden Award in Interlaboratory Testing,
  • COPSS Awards 
Amstat News (published monthly by the ASA, USA) (03.06.1999) 
Amstat News is the monthly membership magazine of ASA, containing news and notices of the ASA, its chapters, its sections, and its members. Other features include letters to the editor, announcements, calendars of upcoming meetings, instructions and forms for submitting abstracts to ASA meetings, and notices of employment opportunities in statistics. 
Army Performance Improvement Criteria (APIC) (USA) (03.06.1999) 
The Army Performance Improvement Criteria are used for the Army Communities Of Excellence (ACOE) Award. They are adopted from the Malcolm Baldrige National Quality Award. Taken together, these categories provide a solid framework for integrating each organization's overall customer and operational performance requirements. 
ARDEC Home Page (USA) (03.06.1999) 
Total Quality Management at the U.S. Army
Army Communities Of Excellence (ACOE) Award (USA) (03.06.1999) 
The ACOE is a process directed by the Chief of Staff of the Army. It's purpose is to provide excellent customer service within excellent facilities in an excellent environment for soldiers, civilians and their families throughout America's Army. The ACOE adopted the Malcolm Baldrige National Quality Award Criteria for this year's competition.
Australian Management Topics Home Page ... Hard Copy Interactive 


Biostatistics Virtual Library (hostet by the Department of Biostatistics and the University of Washington) (03.06.1999) 
Biostatistics is a subdiscipline of Statistics which focuses on statistical support for the areas of medicine, environmental science, public health, and related fields. Practioners span the range from the very applied to the very theoretical. The information which is useful to the biostatistician spans the range from that needed by a general statistician, to more subject-specific scientific details, to ordinary information that will improve communication between the biostatistician and other scientists and researchers. 



Computational Statistics (hosted by Center for Computational Statistics, Institut für Statistik und Ökonometrie,
Wirtschaftswissenschaftliche Fakultät, Humboldt-Universität zu Berlin, Germany)
Computational Statistics (CompStat) is an international journal which promotes the publication of applications and methodological research in the field of Computational Statistics. The focus of papers in CompStat on the contribution to and influence of computing on Statistics and vice versa. The journal provides a forum for computer scientists, mathematicians, and statisticians in a variety of fields of statistics such as biometrics, econometrics, data analysis, graphics, simulation, algorithms, knowledge based systems, and Bayesian computing. CompStat publishes hardware, software plus package reports as well as book reviews.
CQI - Continous Quality Improvement 
Projekte, Beteiligte, Software und Anleitungen zum CQI.


EFQM - European Foundation for Quality Management (03.06.1999)
EFQM Excellence Model  (03.06.1999)
EFQM - Glossary of Terms (03.06.1999)
EQA - European Quality Award (03.06.1999)
EuroQual (03.06.1999)
The Source for Information on European Quality - EuroQual is an interactive network of on-line databases containing information on a variety of quality subjects. Not only can you use EuroQual to search for the information you need, you can also add information on many different topics to our databases for others to see. Providing information on your courses, training guides, publications, etc. will give you exposure throughout Europe and the world. If you have not yet registered with EuroQual, do so now. It is free and it gives you access to the majority of the site. More importantly it will allow you to submit information to our databases.


Globally Accessible Statistical Procedures - Initiative (GASP) (03.06.1999)
The newly implemented initiative GASP (Globally Accessible Statistical Procedures) has been developed as a primary listing of dynamic statistical procedures that are available on the WWW. Examples of both CGI and Java approaches for statistical procedures are given on the GASP homepage. The full capabilities of GASP are best illustrated by means of the examples of the CGI and Java approaches. 


Institute for Quality Assurance (IQA), London (03.06.1999) 
IQA promotes the education, training, qualification and professional development of those who regard quality as an essential aspect of their working life, and is a leading body for the advancement of quality practices.
International Association of Statistics Education (IASE) (hosted by Department of Statistics at North Carolina State University (NCSU), USA) (03.06.1999)
Membership Information, Newsletters, Conferences, and more
InterStat (a completely elctronic statistics journal at the Internet, USA) (03.06.1999) 
InterStat is the name given to the location on the Internet where one can publish or read about any aspect of statistical research or innovative method. Articles are submitted to the editor whose interests are closest to those of the article. Once accepted, the articles abstract is made available for viewing. From the abstract one can read or download the article or any comments written about it. The articles are in Portable Document Format (. pdf) and/or in Postscript (.ps) format. 
IQA - Institute of Quality Assurance, London (03.06.1999) 


Journal of Agricultural, Biological, and Environmental Statistics (journal jointly quarterly published by the ASA with the International Biometric Society, USA) (03.06.1999)
This applied journal presents articles on the use of statistical methods in the agricultural sciences, the biological sciences, including biotechnology, and the environmental sciences, including those dealing with natural resources. Issued quarterly in March, June, September, and December, JABES will be of immediate and practical value to applied researchers and statistical consultants in these fields. 
Journal of Business & Economic Statistics (journal quarterly published by the ASA, USA) (03.06.1999)
This quarterly journal publishes articles dealing with a broad range of applied problems in business and economic statistics. Each issue contains articles on applications that researchers and policy makers in industry, government, and academia find immediately useful. Published in January, April, July, and October. Established 1983. 
Journal of Computational and Graphical Statistics (journal jointly published by ASA with the Institute of Mathematical Statistics at UCLA and the Interface Foundation of North America, USA) (03.06.1999)
The purpose of JCGS is to improve and extend the use of computational and graphical methods in statistics and data analysis. Established in 1992, this journal contains cutting-edge research, data, surveys, and more on numerical graphical displays and methods, and perception. Articles are written for readers who have a strong background in statistics but are not necessarily experts in computing. Published in March, June, September, and December.
Journal of Educational and Behavioral Statistics (published quarterly by the AERA and the ASA and hosted by the Department of Statistics at University of California Los Angeles (UCLA), USA) (03.06.1999)
The Journal of Educational and Behavioral Statistics (JEBS) (ISSN 1076-9986) is published quarterly (spring, summer, fall, winter) by the American Educational Research Association (AERA) and the American Statistical Association (ASA).
JEBS provides an outlet for papers that develop original statistical methods useful for the applied statistician working in educational or behavioral research. Typical papers will present new methods of analysis. In addition, critical reviews of current practice, tutorial presentations of less well known methods, or novel applications of already known methods, will be published. Papers discussing statistical techniques without specific educational or behavorial interest will have lower priority, as will papers consisting mainly of Monte Carlo calculations evaluating existing techniques or practices. Papers that present empirical results about teaching are generally not acceptable.
Journal of Multivariate Analysis (published monthly (except March, June, September, and December) by Academic Press, 6277 Sea Harbor Drive, Orlando, Florida 32887-4900, USA) (03.06.1999)
A central medium for the publication of important research in the general area of multivariate analysis, the Journal of Multivariate Analysis presents articles on fundamental theoretical aspects of the field as well as on other aspects concerned with significant applications of new theoretical methods. Although articles addressing univariate analysis are considered for publication, particular attention is given to papers that discuss problems concerned with more than one variable. 
In addition to helping to stimulate research in multivariate analysis, the journal aims to bring about interactions among mathematical statisticians, probabilists, and scientists in other disciplines broadly interested in the area. 
Journal of Quality Technology (quarterly journal by ASQ, USA) (03.06.1999) 
ASQ's quarterly journal of methods, applications, and related topics is a leading contributor to the field to quality technology. New statistical and mathematical techniques are described, and instructive examples of practical applications are given. 
Journal of Statistical Computation and Simulation (USA) (03.06.1999) 
The Journal of Statistical Computation and Simulation publishes significant and original work in areas of  statistics which are related to or dependent upon the computer. Fields covered include computer algorithms related to probability or statistics, studies in statistical Inference by means of simulation techniques, and implementation of interactive statistical systems. Manuscripts or review items should be sent to the Editor, not to the Publisher.
Journal of Statistical Software (hosted by the Department of Statistics at University of California Los Angeles (UCLA), USA) (03.06.1999)
Journal of Statistics Education (published three times a year by the ASA, USA) (03.06.1999) oder 
Journal of Statistics Education (hosted by Department of Statistics at North Carolina State University (NCSU), USA) (03.06.1999)
The Journal of Statistics Education disseminates knowledge for the improvement of statistics education at all levels, including primary, secondary, post-secondary, postgraduate, continuing, and workplace education. It is distributed electronically and, in accord with its broad focus, publishes contributions that enhance the exchange of a diversity of interesting and useful information among educators, practitioners, and researchers around the world. The intended audience includes anyone who teaches statistics, as well as those interested in research on statistical and probabilistic reasoning. All submissions are rigorously refereed using a double-blind peer review process. 
Journal of the American Statistical Association (published quarterly by the ASA, USA) (03.06.1999)
Established in 1888 and published quarterly in March, June, September, and December, the Journal of the American Statistical Association (JASA) has long been considered the premier journal of statistical science. Articles focus on statistical applications, theory, and methods in economic, social, physical, engineering, and health sciences and on new methods of statistical education. Important books contributing to statistical advancement are reviewed in JASA


Malcolm Baldrige National Quality Award (MBNQA) (by ASQ, USA) (03.06.1999) 
Malcolm Baldrige National Quality Award (MBNQA) (by NIST, USA) (03.06.1999)

MBNQA (s. Malcolm Baldrige National Quality Award (MBNQA)


President's Quality Award Program (USA)
The President's Quality Award Program is administered by the Federal Quality Institute. The Program was created in 1988, and includes two awards: the Presidential Award for Quality (PQA) and the Quality Improvement Prototype Award (QIP). Both are awarded on an annual basis to federal organizations.
Presidential Award for Quality (PAQ) (USA) 
The Presidential Award for Quality and the Quality Improvement Prototype Award are designed for organizations that have mature quality management efforts, well-advanced in the quality transformation process. Winners of both awards provide excellent models of quality management systems that produce impressive results. The Presidential Award is reserved for the best of these outstanding organizations. 
Applicants for both awards must be part of the Executive Branch of the federal government, and have at least 100 federal employees. The Presidential Award may be given to as many as 2 organizations each year. The QIP Award may be given to as many as 6 organizations each year. 
The PAQ is the federal government's equivalent to the private sector's Malcolm Baldrige National Quality Award.


QS-9000 FAQ (by ASQ, USA) (03.06.1999) 
QS-9000 Worldwide Certified Company Directory (by ASQ, USA) (03.06.1999) 
To our QS-9000 subscribers and visitors: ASQ is in the process of upgrading our hardware and software to improve service to our customers and we expect to have our new network in place by the end of the year. There may be an occasional interruption in service. If you have any questions or concerns please call ASQ at 800-248-1946 or send an e-mail to Your patience is appreciated.
Quality Engineering (quarterly journal by ASQ, co-published with Marcel Dekker, Inc., USA) (03.06.1999) 
This quarterly journal is a forum for the exchange of quality problem-solving stories and results. Articles provide in-depth examples concerning technical applications to the manufacturing process. Inspection and test equipment is examined in each issue. Quality Engineering is co-published with Marcel Dekker, Inc. 
Quality Improvement Prototype Award (QIP) (USA) 
The Presidential Award for Quality and the Quality Improvement Prototype Award are designed for organizations that have mature quality management efforts, well-advanced in the quality transformation process. Winners of both awards provide excellent models of quality management systems that produce impressive results. The Presidential Award is reserved for the best of these outstanding organizations. 
Applicants for both awards must be part of the Executive Branch of the federal government, and have at least 100 federal employees. The Presidential Award may be given to as many as 2 organizations each year. The QIP Award may be given to as many as 6 organizations each year.
Quality Management Journal (quarterly journal by ASQ, USA) (03.06.1999) 
The Quality Management Journal is seeking high-quality research articles which are of interest to both academia and industry. The QMJ is a peer-reviewed journal published quarterly by the American Society for Quality Control since 1993. The mission of the journal is to publish significant research which is relevant to quality management practice and to provide a forum for discussion of such research for both academics and practitioners. 
Quality Management Principles (QMP) (03.06.1999) 
Qualitätsmanagement unter einem D,A,CH (German, Austrian and Swiss Quality Management) 
Datenbank mit Informationen über Organisationen und Aktivitäten, die sich mit den Themen Qualität, ISO 9000ff, TQM oder Umweltmanagement im deutschsprachigen Raum befassen. 
Quality Network 
Server mit dem Thema Qualität, geordnet nach den Gebieten QM, ISO 9000, Umweltmanagement und Sicherheitsmanagement. Zu jedem dieser Gebiete sind detaillierte Informationen vorhanden, bspw. Dokumentationen, Quellen im Internet oder Trainings- und Beratungsmöglichkeiten. 
Quality Online 
Online-Version der Zeitschrift 'Quality Magazine'. Die Artikel sind nach Ausgaben oder Kategorien geordnet verfügbar. Im Leser-Forum, das wiederum in Kategorien aufgeteilt ist, können qualitätsbezogene Meinungen, Fragen, Dienste oder sonstiges veröffentlicht werden. 
Quality Progress (magazine by ASQ, USA) (03.06.1999)
Quality Progress magazine reaches more than 240,000 readers each month. With timely information about quality principles, tools, and techniques, Quality Progress seeks to stimulate action. Eighty percent of its articles are written by quality professionals. 
Quality Resources Online 
Äußerst umfangreiche Liste von Online-Ressourcen, die sich mit Qualität in den verschiedensten Bereichen befassen. 




Research & Development Organization of the Year Award (R & D Award) (USA) (03.06.1999) 
The Research & Development Organization of the Year Award is administered by the Department of Army to recognize and reward Army R&D organizations (Centers and Laboratories) conducting the best program during the fiscal year in enhancing the capabilities and readiness of operational forces. There are potentially two levels of recognition. Top honors receive the R&D Organization of the Year title, while other Centers or Laboratories demonstrating particularly noteworthy programs and accomplishments may be recognized as Centers of Excellence.


Software Quality Professional (journal published quarterly by ASQ, USA) (03.06.1999) 
Focusing on the practical needs of professionals including engineers and managers, this journal will provide readers with information that will contribute to their personal development and success in the field of software quality. . 
Statistics Glossary v1.1 (by Valerie J. Easton and John H. McColl; USA) (03.06.1999) 

StatLib (hosted by the Department of Statistics at Carnegie Mellon University, USA) (03.06.1999) 

Welcome to StatLib, a system for distributing statistical software, datasets, and information by electronic mail, FTP and WWW. StatLib started out as an e-mail service and some of the organization still reflects that heritage. We hope that this document will give you sufficient guidance to navigate through the archives. For your convenience there are several sites around the world which serve as full or partial mirrors to StatLib.
Statistics (hosted by the Department of Statistics and the University of Florida) (03.06.1999)
Sehr umfangreiche Sammlung von Links: zu Departments, Divisions and Schools of Statistics; zu Statistical Research Groups, Institutes, and Associations; zu Statistical Services; zu Statistical Archives and Resources; zu Statistical Software Vendors and Software FAQs; zu Statistical Journals; zu Mailing List Archives; zu Statistics Related News Groups und zu Related Fields.


Technometrics (hosted by ASA) (journal jointly quarterly published by ASA with the ASQ, USA) (03.06.1999)
This quarterly journal contributes to the development and use of statistical methods in the physical, chemical, and engineering sciences with an emphasis on the application of statistical concepts and methods to problems that occur in these fields. Established 1959. Published in February, May, August, and November. 
Technometrics (hosted by (ASQ) (journal published quarterly by the ASQ and the ASA, USA) (03.06.1999)
Statistical methods for the physical, chemical, and engineering sciences is the focus of this quarterly journal. Articles describe new techniques and applications for research, development, design, and performance improvement.
The American Statistician (journal published quarterly by the ASA, USA) (03.06.1999) 
This quarterly journal provides timely general-interest articles addressing current national and international statistical problems and programs, public policy matters of direct interest to the statistical profession, and the teaching of statistics. The journal is organized into the following sections: Statistical Practice, General, Teacher's Corner, Statistical Computing and Graphics, Reviews of Books and Teaching Materials, and Letters. 
The Internet Statistical Textbook (03.06.1999) 
TQM-Server Uni Michigan 
Glenn Mazur's Seiten über TQM. Er bietet einen Kurs über TQM an und hat die dafür notwendigen Hausaufgaben und Bücher sowie ein Glossar online verfügbar gemacht. 


Virtual Quality Network (by ASQ; USA) (03.06.1999) 
The VQN is the latest addition to our on-line quality resources: a worldwide directory to help you locate information on goods or services in your quest to improve your quality and continuous improvement programs. What this means for our visitors is a resource you can turn to seven days a week. What this means to the organizations in the directory is that your products or services are available 12 months a year.
Vlaams Centrum voor Kwaliteitszorg (VCK)
Het Vlaams Centrum voor Kwaliteitszorg is de coördinerende koepelorganisatie voor Kwaliteitszorg in Vlaanderen. Het Vlaams Centrum voor Kwaliteitszorg is lid van EFQM (European Foundation for Quality) en EOQ (European Organisation for Quality). De directeur van het Vlaams Centrum voor Kwaliteitszorg is lid van de Executive van EOQ. kwaliteitssymbool met Europese uitstraling.


nach oben